Shipping Policy

1. Order Processing & Confirmation

At Used Parts Planet (https://usedpartsplanet.store), we ensure that all used engines and transmissions are delivered safely and efficiently across the USA.

🔹 Order Confirmation: After placing an order, you will receive a confirmation call within 24 hours to verify all details.
🔹 Stock Availability: Delivery timelines depend on stock availability. If there is any delay, your dedicated account manager will inform you.
🔹 Shipping Notification: Once your order is shipped, you will receive an email with courier tracking details, and you can also check the status in your “My Account” section.

2. Estimated Delivery Time

🚚 Nationwide Delivery Across the USA

Estimated delivery time varies depending on location and stock availability.
If an issue arises with stock or shipping, our manager will contact you with updates.
Delays can occur due to logistics, courier service issues, or stock shortages.

3. Shipping Charges & Carriers

Shipping costs are calculated based on weight, distance, and location.
We use trusted freight and courier services to ensure reliable delivery.
The final shipping cost will be provided at checkout before confirming your order.

4. Tracking Your Shipment

📦 As soon as your order is shipped, you will receive an email with:
✅ Courier tracking details
✅ Expected delivery date
✅ Order status updates

🔹 You can also check your “My Account” section to track your order at any time.

5. Delivery Issues & Delays

⚠️ Delivery times may be affected due to:
✔️ Stock unavailability (we will notify you in advance).
✔️ Logistics and courier delays beyond our control.
✔️ Weather conditions or unforeseen disruptions.

📞 For urgent shipping concerns, contact us immediately:
📞 Phone: (888) 808-3587
📧 Email: mail@usedpartsplanet.store

6. Shipping Damage Policy

We take great care in packaging orders, but if your item arrives damaged, follow these steps:

🔹 Inspect the package before signing for delivery.
🔹 Take clear photos and videos of the damage immediately.
🔹 Do not install the part before reporting the damage.
🔹 Report the issue to mail@usedpartsplanet.store or call (888) 808-3587.

💰 Resolution Options:

If damage is verified, we will arrange a replacement or refund as per our Return Policy.
All damage claims must be reported within 2 days of delivery.